TERMS & CONDITIONS

Registration

  • You can register using the form on the homepage.

  • The contract is concluded upon our written confirmation via email.

  • We reserve the right to reject applications without providing a reason.

Cancellation

Cancellation by you:

  • Once your registration has been confirmed, you cannot cancel, and no refunds will be issued.

  • This also applies in the event of illness, accident, or similar circumstances.

  • A missed payment does not constitute a cancellation.

Our recommendation: Take out appropriate insurance (e.g., event insurance, trip cancellation insurance, or trip interruption insurance). Such insurance is often included in credit card benefit packages.

Cancellation by us:

If we have to cancel the festival, we offer you the following options:

  • Transfer your ticket to an alternate date (if possible)

  • Or a refund of 50% of the ticket price

No further refunds will be issued, as we have already incurred costs in advance (deposits, booking fees, and organizational expenses).

Transfer of a registration

If you are unable to attend the festival, you may be able to transfer your registration to someone else (see FAQ).

Terms and Conditions:

  • A transfer is only possible with our written consent.

  • The person taking over must have comparable dance experience.

  • Rescheduling is no longer possible starting 7 days before the event.

Please send us an email request to info@baseljitterbugs.ch with all the necessary information.

Discount

If you're facing financial difficulties, we'll find a solution. Options include:

  • Special discounts

  • Payment in installments

  • Support from our sustainability fund

  • Help out at check-in in exchange for a reduced fee

Just contact us directly by email at info@baseljitterbugs.ch.

Payment

  • The registration fee must be paid within 5 days of confirmation of registration.

  • You will receive the payment information via email.

  • Payment processing is handled by our external service providers, Payrexx AG (Switzerland) and Stripe Payments Europe Ltd. (Ireland). Their terms and conditions also apply.

  • If payment is not received by the due date, we reserve the right to offer your spot to people on the waiting list after sending a reminder.

Hygiene

We trust you to take personal responsibility and ask that you follow the general hygiene guidelines:

  • Stay at home if you are ill or have a cold.

  • Wash or sanitize your hands regularly, especially before and after class and between dances.

Changes to the schedule and content

Flights may be canceled or delayed. Band members and teachers may miss their flight or train, have car trouble, or get sick.

Therefore:

  • We cannot guarantee that all of the announced band members or instructors will be present.

  • There is no entitlement to specific program content.

  • In any case, we will do our best to find a suitable replacement.

  • Any unexpected changes to the schedule, instructors, or other content will be announced on this website.

Photography and videography

The event will be documented. By participating, you grant Basel Jitterbugs the right to use the resulting photos and videos, as well as any reproductions or edits thereof, for marketing and promotional purposes—such as in:

  • Print and online advertising

  • Social media

  • Press releases and advertisements

If you do not wish to be photographed: Please let us know before the event or speak directly to the photographer. You can withdraw your consent at any time for future events—simply contact us at info@baseljitterbugs.ch.

Privacy Policy

You can find out how we process your personal data in our Privacy Policy.

Code of Conduct

By registering, you also agree to our Code of Conduct, which Terms & Conditions an integral part of these Terms & Conditions .

Miscellaneous

  • If we need to change or cancel an order, we will notify you via the email address and/or phone number you provided. In that case, the cancellation policy outlined above will apply.

  • We reserve the right to limit or prohibit orders that appear to have been placed by dealers, resellers, or distributors.

  • Since these are scheduled recreational events, there is no statutory right of withdrawal.

  • We cannot be held responsible for your valuables or your personal safety. Please be careful—look out for yourself and others.

  • Insurance is the responsibility of the participants.

Legal Information

  • Swiss law shall apply exclusively.

  • The place of jurisdiction is Basel.

  • These Terms & Conditions are subject to change Terms & Conditions notice.