FAQ

  • It's very simple, the registration process works as follows:

    1. Click on Register now, fill out the registration form and send us your registration*.

    2. Depending on the type of your application:

    • If you have registered with a partner and we have also received your partner's registration, we will send both of you a separate payment link, which must be paid within 5 days.

    • If you have registered without a partner, we will put you on the waiting list. As soon as we are able to assign you a partner, you will receive a payment link which must be paid within 5 days.

    • You will then automatically receive your ticket and can look forward to the Delight.

    • At the check-in at the event you will receive your wristband for the workshop and the parties.

    *When you register, we will ask you questions about your dance experience and interests. Just go with your gut feeling and if you're not sure, let us know in the comments section. Based on the answers and the registrations received, we will form groups that match in experience and interest.

    If you feel that you are not in the right group during the workshop, please contact us or our teachers and we will organize a level change if possible. Please note that our teachers have the right to change your level if they deem it necessary.

    To ensure a good learning experience, we will limit the number of tickets per level. We recommend that you register early to secure your place. You can register with or without a partner, but it is advisable to find a partner in advance to increase your chances of getting a place.

  • We try to create an even Leader-/follower ratio at the festival.

    • We recommend that you register with a dance partner.

    • Individual registration is possible. You will first be placed on the waiting list until we can assign you a partner.

    • If you are on the waiting list and later find a dance partner, please ask them to add you as a partner so that you can be paired up.

  • Payment can be made by Mastercard, Visacard, Card Bancaires, Apple Pay or Google Pay and must be completed within 5 days of receiving the payment information. If not otherwise possible, payment can also be made by invoice. Do you have any questions or problems with the payment? Please contact us at info@baseljitterbugs.ch.

  • You have sent your registration but can't make it?

    • If you have not yet paid, you can cancel your ticket by sending us an e-mail. Please do this immediately so that we can give your place to someone else.

    • If you have already paid for your ticket, the following applies:

      • Up to 1 week before the event: Let us know and we will try to find a replacement. If we find someone, we will refund your payment, minus a 25% administration fee. If we cannot find someone, we cannot grant a refund.

      • From 1 week before the event we can unfortunately no longer look for a replacement.

    Our Terms & Conditions.

  • Single tickets will be offered approximately one month before the event, if available.

  • There is no registration with levels at the Delight Festivals. Instead, we ask questions about your dance experience and interests. When registering, you can indicate your previous experience, for example:

    • 0: I have little or no experience of a crash course.

    • 1: I know the basics from one or more workshops.

    • 2: I have been dancing in weekly classes for about 1 year and feel confident in social dancing.

    • 3: I have been dancing for several years and can adapt to the music and the person I am dancing with.

    • 4: I have been dancing for more than 4 years and have been to international workshops at advanced level.

    • 5: I teach.

    On this basis, we determine the groups, content and timetable together with our teachers. Your experience for Lindy Hop, Balboa and Shag can vary. It has a total of 6 levels. If you are not sure, just write to us.

    If you feel that you are not in the right group during the workshop, please contact our teachers or us and we will organize a level change if possible.

    Please note that our teachers have the right to change your group if they deem it necessary.

  • Write to us at info@baseljitterbugs.ch. We usually reply within a short time.